Graduate Certificate in Active Listening for Peer Support
-- viewing nowActive Listening is a crucial skill for effective peer support. This Graduate Certificate program equips you with advanced techniques in empathetic communication and nonverbal cues.
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Course details
• Nonverbal Communication & Body Language in Peer Support
• Building Rapport & Trust in Peer Interactions
• Responding to Difficult Emotions & Experiences
• Effective Questioning Techniques for Peer Support
• Recognizing & Addressing Barriers to Communication
• Ethical Considerations in Peer Support Conversations
• Self-Care & Boundaries for Peer Supporters
• Advanced Active Listening Strategies for Complex Situations
• Documentation & Confidentiality in Peer Support
Career path
| Career Role (Active Listening & Peer Support) | Description |
|---|---|
| Peer Support Specialist (Mental Health) | Provides emotional support and practical guidance to individuals facing mental health challenges, utilizing active listening skills for empathetic engagement. High demand due to increasing mental health awareness. |
| Conflict Resolution Specialist (Workplace) | Mediates disputes and facilitates constructive dialogue between parties using advanced active listening techniques to de-escalate conflict and achieve positive outcomes. Strong emphasis on communication and conflict management skills. |
| Counseling and Mentoring (Education) | Supports students through academic and personal challenges by actively listening to concerns, providing guidance, and fostering positive relationships. Crucial role in student well-being and success. |
| Community Support Worker (Social Care) | Assists individuals and families facing social challenges, employing active listening and empathetic communication to build trust and facilitate access to resources. High demand in the social care sector. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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