Graduate Certificate in Active Listening for Peer Support

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Active Listening is a crucial skill for effective peer support. This Graduate Certificate program equips you with advanced techniques in empathetic communication and nonverbal cues.

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About this course

Designed for peer support specialists, mental health professionals, and social workers, this certificate enhances your ability to build rapport and foster trust. Learn to navigate difficult conversations, resolve conflict, and provide meaningful support. Master reflective listening, summarizing, and questioning skills to create a safe and supportive environment. Develop your professional practice and become a more impactful peer support provider. Enhance your career prospects and make a real difference in people's lives. Explore the Graduate Certificate in Active Listening for Peer Support today!

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Course details

• Foundations of Active Listening & Empathy
• Nonverbal Communication & Body Language in Peer Support
• Building Rapport & Trust in Peer Interactions
• Responding to Difficult Emotions & Experiences
• Effective Questioning Techniques for Peer Support
• Recognizing & Addressing Barriers to Communication
• Ethical Considerations in Peer Support Conversations
• Self-Care & Boundaries for Peer Supporters
• Advanced Active Listening Strategies for Complex Situations
• Documentation & Confidentiality in Peer Support

Career path

Career Role (Active Listening & Peer Support) Description
Peer Support Specialist (Mental Health) Provides emotional support and practical guidance to individuals facing mental health challenges, utilizing active listening skills for empathetic engagement. High demand due to increasing mental health awareness.
Conflict Resolution Specialist (Workplace) Mediates disputes and facilitates constructive dialogue between parties using advanced active listening techniques to de-escalate conflict and achieve positive outcomes. Strong emphasis on communication and conflict management skills.
Counseling and Mentoring (Education) Supports students through academic and personal challenges by actively listening to concerns, providing guidance, and fostering positive relationships. Crucial role in student well-being and success.
Community Support Worker (Social Care) Assists individuals and families facing social challenges, employing active listening and empathetic communication to build trust and facilitate access to resources. High demand in the social care sector.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
GRADUATE CERTIFICATE IN ACTIVE LISTENING FOR PEER SUPPORT
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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