Graduate Certificate in Active Listening for Peer Support

About this Podcast

HOST: Welcome to our podcast, today I'm thrilled to be speaking with an expert in the field of peer support and active listening. Could you please introduce yourself? GUEST: Hello, I'm Jane Doe, a seasoned social worker and trainer. I specialize in active listening and its application in peer support. HOST: Fantastic! Let's dive right in. Can you share your personal experience with active listening and why it's so crucial for effective peer support? GUEST: Absolutely. Active listening has been a game-changer in my practice. It helps build rapport, trust, and fosters a safe environment for individuals to express their feelings and thoughts. HOST: That's insightful. Are there any current industry trends that highlight the importance of active listening in peer support? GUEST: Yes, with the increasing focus on mental health and well-being, effective communication skills, like active listening, are more critical than ever. It's essential for mental health professionals, social workers, and peer support specialists to master these skills. HOST: I see. What are some challenges you've faced or observed when teaching or learning active listening techniques? GUEST: One common challenge is overcoming the natural tendency to focus on our response instead of truly hearing and understanding the other person. It takes practice to develop this skill. HOST: That makes sense. Lastly, where do you see the future of active listening and peer support in the industry? GUEST: I believe active listening will continue to be a cornerstone of effective peer support. As we understand the power of empathetic communication, I expect to see more training programs and courses, like the Graduate Certificate in Active Listening for Peer Support, being offered and embraced. HOST: Thank you, Jane, for sharing your insights and experiences with us today. It's been a pleasure discussing this important topic. GUEST: My pleasure, thank you for having me.