Graduate Certificate in Active Listening for Peer Support
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be speaking with an expert in the field of peer support and active listening. Can you briefly introduce yourself and your experience with these topics? GUEST: Hi, I'm an experienced social worker who has spent the last 15 years working in peer support. I've seen firsthand how active listening can transform conversations and positively impact people's lives. HOST: That's fascinating. The course we're discussing today is the Graduate Certificate in Active Listening for Peer Support. Can you explain why active listening is a crucial skill for effective peer support? GUEST: Absolutely. Active listening helps build trust and rapport between individuals. It allows peer supporters to truly understand the other person's perspective, which is essential in providing meaningful support. HOST: I see. And this course focuses on empathetic communication and nonverbal cues. How important are these aspects in active listening, and how does the course tackle them? GUEST: Empathetic communication and nonverbal cues are vital. The course teaches students to recognize and interpret these cues, enhancing their ability to connect with and support others. HOST: Now, the course is designed for peer support specialists, mental health professionals, and social workers. What challenges might they face when learning or teaching this subject, and how does the course address these challenges? GUEST: Professionals in these fields often struggle with balancing empathy and objectivity. The course provides practical strategies to navigate difficult conversations and resolve conflicts, ensuring students maintain a supportive and safe environment. HOST: That's great to hear. Lastly, how do you see the future of active listening and peer support in the industry, and what impact could this course have on professionals' careers and the people they help? GUEST: I believe active listening and peer support will become increasingly important as we recognize the value of emotional intelligence in the workplace. This course equips professionals with advanced skills, making them more competitive and impactful in their careers while genuinely making a difference in people's lives. HOST: Thank you for sharing your insights and delving into the Graduate Certificate in Active Listening for Peer Support. It's clear that this course offers valuable knowledge and skills for professionals in the field.
